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Fall Wellness Events

Please join the Human Resources Department for our December 18 snowflake making event. Sign up .

HigherED EAP

The holidays can bring added stress, but ESI EAP is here to support you and your family. Be sure to visit our .  
 

�°IJʿ������ EAP Resources

BRiDGES EAP is a workplace benefit that provides assessment, referral, and short-term counseling to employees and their immediate family members. All callers will receive up to five free sessions per issue per year with an EAP professional for confidential support. 

BRiDGES is available by phone Monday through Friday, from 8 a.m. to 5 p.m. at 315-697-3947.  In-person, virtual, and phone sessions are available by .  

Should you need assistance after 5 p.m. you can still call  BRiDGES at 315-697-3947. You may leave a message and your call will be returned during regular business hours. Evening appointments are available by appointment only. In the event of a crisis Behavioral Health Telemedicine through Excellus and HigherED EAP are available 24/7, please see below to contact them. If you are experiencing an emergency, please call 911.

HigherEd EAP offers 24/7 access to counselors, links, tools, and resources to help higher education personnel deal with professional challenges. To access this benefit, call the EAP at 1-800-252-4555 or log on to the .

Behavioral Telemedicine (for those enrolled in �°IJʿ������’s health insurance plan), through a partnership with MDLIVE, allows you to schedule a consultation with a psychiatrist or therapist 24/7 via phone, tablet, or computer — wherever and whenever you need to. No 20% coinsurance imposed.

Telemedicine: 866-692-5045 (for those enrolled in �°IJʿ������’s health insurance plan) 

Our doctors are always in. Get care in minutes, 24/7/365. Talk to a board-certified doctor in 15 minutes or less for trusted, reliable care whenever and wherever you need it. MDLIVE is your affordable alternative to urgent care clinics or the ER. No long waits or drive times. See how . 
MDLIVE board-certified doctors have an average of 15 years of experience and provide care for : 
          Allergies             Insect bites                 Sinus problems    
          Cold & flu           Pink eye                      Sore throat        
          Ear pain              Prescriptions              UTIs
          Headaches          Rashes                        and more

Madison County Mental Health Department (315-366-2327, option 1), The mental health department offers a crisis line 24 hours a day. You can call 315-366-2327 and press 1. During business hours, this line goes to office staff, where clients may ask to speak to an available clinician. Individuals are also seen at the office on an emergency, walk-in basis.

Retirement Planning

Fidelity 
Virtual Fidelity appointments can be scheduled (search �°IJʿ������ and virtual appointments) or by calling 800-642-7131.

Appointments are available on the following dates:
January 23, 2025 
February 10
March 10

New Retirement Participant with Fidelity? Create your NetBenefits online account. 
     Go to and click “Register as a new user.” 
     Follow the instructions to set your unique username and password. 
     Then log in to see the features of your �°IJʿ������ Defined Contribution Retirement Plan account. 
     (Remember: Don’t reuse passwords and avoid weak, commonly used passwords.)
     The NetBenefits lets you customize your experience. 
     You can select a topic for more information when prompted, or you can watch the demo from start to finish and then learn more.

TIAA 
Virtual TIAA appointments can be scheduled or by calling 800-732-8353.